Customer Service

 

How do I contact seni naturals?

Please email:  info@seninaturals.com

 

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover & PayPal

 

Do you offer free shipping?

Yes!  We offer free shipping via USPS Priority Mail on all orders over $50 (US only)

For orders under $50, we offer low $5 flat rate shipping via USPS Priority Mail with no minimums (US only).

     

    Do you offer international shipping?

    Yes!  We ship overseas.  Domestic shipping costs do not apply, but we are happy to provide free shipping on all orders over US $150.  Shipping rates apply to all orders under US $150.  For shipping rates, please email us at info@seninaturals.com.

     

    How long does my order take to ship?

    We ship all orders within 1-2 business days of receipt. Domestic orders are shipping via USPS Priority Mail and typically arrive within 3 business days of shipment. International orders are shipped via USPS mail. If you are outside of the US, you will receive an confirmation email with a customs number and you should receive your order within 1-3 weeks of shipment, depending upon your location. 

     

    What if I'm not satisfied with a product?

    We want you to be happy with your purchase!  If for any reason, you are unsatisfied with our product, please email us at:  info@seninaturals.com.